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Returns Policy

We take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction are our priorities. If you change your mind about a purchase, the following return policy applies:

With items purchased online and within 7 days of items being delivered to your home, you may return your items for a refund of the merchandise value, however the delivery cost of the return will be covered by the purchaser. Returns of furniture purchases are subject to a 20% restocking fee.

We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage within 48 hours.

How to Return an Item

Please email our Customer Service team at retail@eclecticholdings.com.au with your customer and product details. We recommend returning your items via a method that can either be tracked or provide proof of delivery.

For returns of items purchased in our retail store, please see the retail staff in store to discuss your return.