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FAQ's

Contact details

How do I contact Eclectic Style Online?  Please email us at retail@eclecticholdings.com.au or call Monday to Friday 9 – 5pm on 0754702946

Do you have a store that I can view your products in?  Yes, we are based in Noosa on the Sunshine Coast, Queensland.  Our address is Shop 10, Noosa Homemaker Centre, Thomas street, Noosaville 4566 QLD

 

Products

Does the online store have the same products as the retail store? The site has a limited range however will be expanding each week as demand rises. 

Can I have a discount? All of our products are very reasonably priced and any discounts we receive from our suppliers we pass directly onto you. Please sign up to our facebook www.facebook.com/eclecticstyleAU and newsletter to keep up to date with all of our great promotions.

When is new stock arriving? We receive new stock all the time, if you join our facebook account or newsletter mailing list you will be the first to know about it.

I bought an Eclectic Style product some time ago. If I buy the same item now, will it be identical to the model I currently have? Our range is changing and evolving constantly, and as such we would recommend that you take a photo of the model you have and email us to ensure you have the same product.  In most cases it probably has varied in colour or size.

 

Delivery and Shipping

Please see our delivery policy.

Where can Eclectic Style deliver to?  Anywhere!  Just email us at retail@eclecticholdings.com.au to request a price!

Are shipping charges the same in the store and the online shop?  There will be some minor variances since the store charges per order, whilst the online store has standard charges per post code.

Can I pay for my order upon delivery?  Unfortunately, we are unable to offer payment upon delivery as our couriers are not equipped to receive payments. As such full payment is required before your order is dispatched.

 

Returns Policy

Please see our Returns policy.

Can I return items purchased online, into the store? No, unfortunately we run different systems so the purchase will need to be organised with the online team.  Please email at retail@eclecticholdings.com.au with the items details to be returned.

 

Other

What payment methods are accepted on the website?  We thank you for paying via Visa or Mastercard.